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Category II

Découvrez - Our Commitments

The Tourist Office is classified category II and is fully committed to :

  • Provide an easily accessible reception and information area,
  • Offer you a seat,
  • Offer help with your holiday planning,
  • Give you free information on local tourism,
  • Display and distribute details of opening hours (in at least one foreign language),
  • To be open at least 120 days per year, saturday and sunday included, during the tourist season,
  • Answer your letters throughout the year,
  • Ensure that there is someone in reception who has a working knowledge of at least one foreign language),
  • Ensure the supply of tourist maps, plans and tourist guides in the leaflet racks,
  • Give you access to a bilingual internet site,
  • Provide tourist information translated into at least one foreign language of the following :
    •  Graded tourist accomodation, including the name of the establishment, the adress, e-mail, website, telephone, level of classification.
    • Monuments and cultural historic sites, including tariffs, opening hours, website and telephone,
    • Events and presentation
    • Emergency numbers.
  • Annual updating of tourist information,
  • Displaying emergency numbers outside the Office,
  • Dealing with your requests and evaluating your satisfaction,
  • Provide a travel advisor,
  • Guarantee the reliability and accuracy of the information on offer about local tourism,
  • Ensure that information on local tourist businesses is updated and correct.
Plaque-Office-de-Tourisme-Classe

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